Website terms

About Forward Eco

Forward Eco is a trading brand operated by Moxley Local Limited, company number 16081520. The website provides information about home-energy upgrades and enables customers to submit enquiries for services that Forward Eco manages or coordinates.

Information is not a guaranteed quotation or eligibility decision

Online information, grant figures and eligibility guidance are provided to help you understand the current position. A website result or preliminary conversation does not guarantee scheme eligibility, grant approval, technical suitability, installation cost, savings or a particular installation outcome.

Government schemes can change

Grant amounts, scheme rules and availability can change. We aim to keep information current, but the official scheme rules and the position confirmed by the relevant installation partner or scheme administrator take priority.

Technical responsibility

Forward Eco manages and coordinates the customer journey. Detailed surveying, system design, technical advice and installation are carried out by appropriately qualified installation partners. The contracting arrangements for the technical installation stage will be explained before you are asked to commit.

Customer information

You should provide accurate information and tell us if material circumstances change. Technical decisions must not be based solely on the short online eligibility form.

Website availability

We aim to keep the site available and secure but cannot guarantee uninterrupted access. We may update, suspend or change website features when reasonably required.

Contact

Questions about these terms can be sent to hello@forwardeco.co.uk.