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Air source heat pumps

A cleaner way to heat your home, with government support available to eligible properties.

Start with the home, not the technical survey.

Our first step is deliberately simple. We collect enough information to understand the property, current heating and ownership position. A detailed technical assessment is only arranged later, if the enquiry is suitable and you choose to proceed.

What Forward Eco does

Forward Eco manages and coordinates the customer journey: initial enquiry, qualification, explanation of the proposed route, contribution discussions where relevant, and progression into the technical installation stage.

Who installs the system?

Technical assessment and installation are carried out by appropriately qualified installation partners. For Boiler Upgrade Scheme heat-pump projects, this includes MCS-certified installers. Other scheme or measure requirements, including PAS 2030 or TrustMark requirements, are applied where they are relevant.

Before you proceed

What could affect the final installation?

Every property is different. The technical stage may identify changes such as a hot-water cylinder, radiator upgrades, electrical work or other installation requirements. Nothing should be assumed from the online form alone.

Property suitability

Building type, heat loss and existing heating all matter.

Customer contribution

Some homes can require additional work beyond grant support.

Technical design

The certified installation partner completes the detailed survey and design.

Want to see whether your property could be suitable?

Start the Forward Eco property check in around a minute.

Check my property