The Forward Eco journey

One managed route from enquiry to installation.

You deal with Forward Eco through the customer journey; specialist certified firms complete the technical installation stage.

1

Quick property check

Tell us your postcode, your relationship to the property and how it is currently heated.

2

Forward Eco review

We review the enquiry and contact you to understand your plans and explain the likely route.

3

Qualification and options

Where the property looks suitable, we explain current support and any estimated customer contribution before you decide whether to proceed.

4

Consent and progression

If you are happy to continue, we collect the appropriate information and consent needed to progress the project.

5

Technical stage

Forward Eco coordinates the handover to an appropriately qualified installation partner for technical survey, design and installation.

6

Installation and completion

The installation partner completes the technical work while Forward Eco remains involved in coordinating the customer journey.